Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you request our services, subscribe to our newsletter, or communicate with us. The types of information we may collect include:

Personal Information

• Contact Details: Name, email address, phone number, and mailing address
• Project Information: Details about your cottage construction project, property location, budget requirements, and design preferences
• Communication Records: Correspondence with our team, including emails, phone calls, and meeting notes
• Financial Information: Payment details and billing information for our services

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

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2. How We Use Your Information

Puqilo uses the collected information for various purposes, including:

1. Service Delivery: To provide, maintain, and improve our cottage construction services, including project planning, design consultations, and construction management
2. Communication: To respond to your inquiries, send project updates, and provide customer support
3. Marketing: To send you promotional materials, newsletters, and information about our services (you may opt-out at any time)
4. Business Operations: To process payments, maintain records, and fulfill contractual obligations
5. Legal Compliance: To comply with applicable laws, regulations, and legal processes
6. Website Improvement: To analyze website usage patterns and enhance user experience

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3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party contractors, architects, suppliers, and professionals who assist in delivering our construction services
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Protection of Rights: To protect the rights, property, or safety of Puqilo, our clients, or others
• With Your Consent: When you have given explicit permission for specific disclosures

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4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure server infrastructure and regular security audits
• Access controls and authentication procedures
• Employee training on data protection practices
• Regular backup and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to the processing of your personal information
• Portability: Request transfer of your information to another service provider
• Withdrawal of Consent: Withdraw consent for marketing communications at any time

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6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

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7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related information is typically retained for the duration of the construction project and for several years afterward for warranty, legal, and business purposes.

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8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

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9. Changes to This Privacy Policy

Puqilo reserves the right to update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy regularly.

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